Sportzino Privacy Policy – Your Data Is Safe With Us

Sportzino (sportzino.im) a trusted online Sports Betting and casino platform. We believe that protecting your personal information is one of our most important responsibilities.

This privacy policy explains how Sportzino collects your personal data, why it does so, how long it is retained, and who it may be shared with. This policy sportzino.imapplies to all services and applications of

By registering or using Sportzino's services, you agree to this Privacy Policy. If you have any objections, please contact us before continuing to use the platform.

Sportzino collects various types of data to deliver its services. A full breakdown is provided below:

We only collect information that is genuinely necessary for delivering our services, maintaining security, and meeting legal obligations.

Sportzino collects your information through several methods, each of which is outlined clearly below:

• Information you provide directly: Information you provide when filling out the registration form, uploading documents for identity verification, or getting in touch with our support team.
• Automatically collected: When you visit the site, technical data is automatically collected via your device, browser, IP address, and cookies.
• Transaction details: Information received from payment gateways during deposits and withdrawals.
• From third parties: Relevant information may be collected from identity verification services or fraud prevention partners.

Sportzino uses your information only for specific purposes. We believe transparency is the foundation of trust, so each purpose is clearly outlined here:

• Account Management: To handle registration, login, identity verification, and account security.
• Service delivery: To process betting, gaming, deposits, and withdrawals.
• Customer Support: To respond to your questions, complaints, or requests for assistance.
• Fraud Prevention: To detect and prevent suspicious activity and maintain the security of the platform.
• Legal Compliance: To comply with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To send you offers, bonuses, and updates with your consent (you can opt out at any time).

Sportzino does not sell your personal data. However, in limited circumstances, certain information may be shared with specific third parties:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive the information needed to process transactions.
• Identity Verification Services: Trusted third parties are used to assist with the KYC process.
• Technology Partners: Cloud hosting, cybersecurity, and analytics providers may have access to limited data.
• Law Enforcement: Where required by a court order or valid legal directive, disclosure of relevant information is mandatory.

All third parties are contractually bound to use this data solely for specified purposes and to maintain confidentiality. Sportzino holds these partners accountable for their data protection practices.

Sportzino uses cookies and similar technologies to enhance your browsing experience and help the platform function correctly.

• Essential Cookies: Maintaining login sessions and storing security tokens. The site cannot function properly without these.
• Functional Cookies: For language preferences, theme settings, and a personalized experience.
• Analytics Cookies: To understand page views, session duration, and usage patterns — helping us improve the site.
• Security Cookies: To detect fraudulent login attempts and bot activity.

You can block or delete cookies through your browser settings, though some site features may not function properly as a result.

Sportzino uses industry-standard security technology to protect your data. Our security infrastructure is regularly updated and tested.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted — no third party can intercept or read them in transit.
• Encrypted Database: Stored data is also kept in encrypted form.
• Access Control: Only authorized personnel can access information on a need-to-know basis.
• Two-factor authentication (2FA): Any suspicious login attempt will trigger additional verification.
• Regular Security Audits: Platform vulnerabilities are tested on a regular basis.

How long data is retained: Data is retained while your account is active. After account closure, certain information is typically kept for up to 5 years to meet legal obligations, after which it is securely deleted.

Sportzino is committed to giving you control over your own data. You have the following rights:

• Right to Access: You can request to see what personal information we hold about you.
• Right to Rectification: If any of your information is incorrect, you can request a correction.
• Right to Deletion: Under certain conditions, you may request deletion of your data (though some information may need to be retained due to legal obligations).
• Right to Portability: You can request your data in a portable format.
• Opt out of marketing: You can opt out of promotional messages at any time.
• Right to Lodge a Complaint: If you have any concerns about our Privacy Policy, feel free to reach out to us directly.

To exercise these rights support@sportzino.imWrite to us. We typically respond within 7 business days.

Sportzino strictly does not collect or store information from anyone under the age of 18. Our registration process and age verification system are designed to prevent minors from accessing the platform.

If we become aware that a minor's information has been collected inadvertently, the account will be immediately closed and all associated data will be securely deleted.

Sportzino reserves the right to update this privacy policy as needed due to technology changes, business developments, or legal requirements. Before any significant changes, we will:

• We'll send a notification to your registered mobile number or email.
• We will display a clear notice on the site.
• We will update the revision date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@sportzino.im
• Response time: Typically within 7 business days.
• Language: You can reach us in either Bengali or English.